Domande Frequenti (FAQ)
Is it possible to have gift packaging?
All our articles are sent with Mariasole Gioielli packaging. While buying it is possible to communicate that it is a present and having the product price removed
What happens if my ring size doesn’t fit?
| It won’t happen. All our rings are adjustable according to the circumference of your finger |
What is the dimension of a product?
| Sizes differ from model to model. In each item description, all the information regarding the size of our products are available |
What is the manufacturing process of the MariaSole jewels?
| All our jewels are entirely hand-made in our laboratory, using only high quality certified materials |
Which materials are used?
| All our products are handcrafted using certified Silver 925, 18 Kt gold plated with the addition of precious stones or pearls according to the product |
Why didn’t I receive a confirmation email for my order?
When waiting for a confirmation email for your placed order but you haven’t received yet, make sure that the payment went through correctly. You can do so by checking the confirmation page for your order on our website. Check your spam folder in your email box if you believe that the transaction was processed correctly. Get it touch with our customer service should you still be unable to see the confirmation email. Do not forget to add MariaSole Gioielli in your main email folder if you are using advanced safe measures for your email box
